Category Archives: Virtual Assistant Hiring

AND JUST LIKE THAT …

I discovered how lengthy 5 days will also be.

For people that don’t know who TELUS is, they have got been my web supplier for the previous 25 years.

And with my web down, I had some time beyond regulation on my palms this week. So, I determined to determine how a lot I’ve paid TELUS spending the previous 25 years with them. I might by no means have imagined it nevertheless it used to be over $52,000 ($150-$250/month X 300+ months) for web products and services for my trade.

WOW! That’s a long-time unswerving shopper wouldn’t you are saying? I’d like to have purchasers like this in my Digital Assistant trade.

I didn’t actually have a locked-in contract with TELUS and easily paid on a per thirty days foundation. I caught with them reason they had been all the time there for me with superior web products and services to stay my trade operating. They made me cash!

Positive, there have been technical problems at times. However TELUS used to be all the time on most sensible of it, taking accountability to get my trade again up and operating on-line. Their loyalty staff would even cross that additional mile when my products and services had been down. Like, catch up on any downtime. Be it financial repayment to my invoice or including perks like limitless WIFI to my plan.

I used to be a long-time unswerving buyer to them AND JUST LIKE THAT…

SUNDAY: A TELUS technician arrives at my house as my Wi-Fi used to be sketchy and made my TV pixelate which used to be hectic. He solved this preliminary downside. YAY! He mentioned to textual content him if I’ve any problems and he’ll be proper again to mend no matter is happening.

My Ideas: Hmmm, I felt particular. The loyalty staff at TELUS reduced my annual billing to part worth as repayment for my pixelating problems.

MONDAY: Aroused from sleep and Web is down once more. That still intended no TV.

My Ideas: YIKES! No TV? That intended no hockey evening TV video games for my hubby. Any person from Canada will relate to my evening forward. A laugh it wouldn’t be. 😉

After my hub used to be off to paintings, I texted the TELUS technician like he mentioned to do however were given no reaction. I even referred to as him and left a message simply in case he didn’t get my texts. After all, round midday, I phoned TELUS head place of job. I used to be placed on hang for round 50 mins being attentive to a tragic loop of the way the present Covid Omicron wave has affected helpdesk wait occasions. The place used to be that upbeat tune I so wanted presently?

After all, I am getting via to a TELUS rep and get any other technician booked the following day to return to mend my web. YAY!

TUESDAY: No display for a technician. Wasted hours on hang to TELUS as of late. Nonetheless no Wi-Fi.

My Ideas: I’m freezing! Forgot that my Honeywell thermostat used to be hijacked through an app that calls for Wi-Fi. Spent 42 needless mins making an attempt to determine easy methods to get started my furnace (like within the excellent ole days sooner than the web). Ended up plugging in a heater to heat my feet.

WEDNESDAY: TELUS technician arrives and I admit he made an effort. He fastened my web 4 occasions that day. However suppose he were given unwell n’ bored with my hourly texts to return again and attach once more so he gave up. After all, he driven my downside onto the following TELUS tech tier telling me I’d be listening to from them the following day morning with a brand new appointment time.

My Ideas: Frustrated that Alexa couldn’t pay attention me inform her to show at the again deck lighting. Oh how I omit you Alexa!

THURSDAY: Attempted to amuse myself baking as I waited all day for a brand new appointment with any other technician. I will have to have spent 4 hours on hang as of late looking to get any motion. TELUS dropped the ball.

My Ideas: Annoyed and feeling fats! It’s now Thursday evening, no web repair from TELUS. All I’ve completed as of late is including 2 kilos to my hips consuming all the ones candies I baked.

FRIDAY: 6 days now offline!

My Ideas: PISSED! Such a lot time wasted and cash misplaced in my trade being offline now for nearly per week.

Nonetheless no appointment setup from TELUS. No longer even a follow-up name. 🙁

AND JUST LIKE THAT…

I picked up the telephone and referred to as SHAW (TELUS’s #1 competitor).

AND through 3 pm that Friday a cheery SHAW technician had left my house. Leaving me with limitless Wi-Fi knowledge plan 20X quicker than I had sooner than PLUS General TV with over 120 channels.

MY Ideas: BONUS! And excited by a inexpensive worth than what TELUS presented me as repayment for my troubles closing Sunday.

For my VA geek friends available in the market, take a look at the variation in velocity from one supplier to the opposite…

BEFORE with TELUS:

 

AFTER with SHAW:

 

That’s virtually 20X quicker web velocity. AWESOME!!!!!!!!
Take a look at your web velocity right here.

So what’s the purpose of my tale?

Smartly for ME, it used to be tremendous useful remedy sharing my tale and getting it out of my gadget so thank you for listening LOL! I like the reinforce of my VA friends who helped me stay all of it in combination all over more difficult trade occasions. It’s a very powerful for your sanity to have the reinforce of others who perceive running from house isn’t all that and a bag of chips.

Talking of Beef up: Our VAinsiders Crew Training & Beef up consultation canceled this previous week is rescheduled for Wednesday, February 2d at 3pm PT. Watch your e-mail for complete main points and hyperlink. I like the friendship and reinforce I’ve with my VAinsiders who’re all the time there for me via thick and skinny. I don’t know what I’d do with out you! You don’t need to run your small business feeling on my own.

You can too have training and reinforce through CLICKING HERE to transform a VAinsider member.

Sign up for now sooner than the cost is going up in February.

Again to the purpose of my tale…

However for YOU, as a Digital Assistant, it’s a excellent reminder to all the time be certain that your purchasers are doing the HAPPY DANCE through…

• Striking your shopper’s wishes FIRST in your small business.
• Being accountable. Don’t drop the ball when they want you probably the most.
• Paying attention to your shopper and assembly their wishes and expectancies.
• Having sturdy conversation techniques in position.
• Following up continuously together with your purchasers on a constant foundation.
• Going that additional mile when problems do stand up.

Else you’ll be similar to TELUS > Dropping a faithful $52K shopper to their competitor SHAW.

UPDATE: it’s now Tuesday (10 days later) and TELUS has nonetheless no longer gotten again to me with a technician or perhaps a stick to up name. I’m dreading spending hours on hang to cancel my products and services with them.

I’d love to listen to your ideas about my weblog submit so please proportion your feedback under.

Wishing you all a tech-free week forward my VA friends! 😉

Tawnya Sutherland

In case you are a Digital Assistant who WANTS MORE CLIENTS however doesn’t like having to put in force a advertising plan to get a brand new shopper then this weblog submit is for you.

Some of the best techniques for Digital Assistants to land a brand new shopper is throughout the more than a few task forums you’ll in finding on-line the place it’s simple to seek for paintings from the relaxation of your own home. This implies you don’t must spend hours finding out how one can marketplace what you are promoting.

There are literally thousands of other task forums in the market these days like freelancing web pages, Fb teams, LinkedIn task searches, Certainly, Craigslist or networking organizations.

You need to even select to pay to have get admission to to high quality Digital Assistant jobs at our personal club particularly for VAs and get the roles offered to you on a silver platter. 😉

WHEREVER you select to search for paintings as a Digital Assistant you want to concentrate on on-line task scams and how one can spot them.

Consistent with Flexjobs contemporary annual survey it discovered that greater than 80% of task seekers document being on guard or very desirous about scams on different task forums. Consistent with the similar survey, virtually 20% of task seekers were a sufferer of a role rip-off (up from 13% in 2016), with 22% of task seekers realizing someone who has been sufferer of a role rip-off.

So, what’s that pronouncing? It’s announcing that like 3% of all make money working from home task listings are official. Best 3%. The remaining are scams. In order that’s why I need to communicate to you about those scams right here these days to be able to know what the purple flags are and how one can acknowledge them.

Listed below are the Pink Flags you must glance out for…

1. The potential shopper asks in your monetary or private information (Credit score Card, SSN/SIN, delivery date, financial institution information, and many others.). DON’T EVER give this sort of data out to somebody as it’s personal in your eyes handiest.

2. The task posting needs you to pay or make investments your personal cash $$$ to get got to work with them. Examples are: Pay a coaching rate to get began, ship you a test/cheque to deposit or money and switch to any other account, turn into a thriller consumer, have you ever purchase device, apparatus or work-related stuff, and many others.). You must by no means must fork out your personal cash for any task posting. RUN!

3. You’re introduced the task in an instant with out the potential shopper getting to grasp you higher. For instance, the buyer prospect will message or electronic mail you announcing “You’ve were given the task!” however they haven’t even vetted you but. Through that I imply they haven’t checked you out and were given to grasp anything else about you. At all times get on a Zoom name to assist weed out somebody who’s perhaps looking to cover their id as a result of they’re web hosting a rip-off. This present day everybody makes use of Zoom as a verbal exchange device. Whilst you paintings nearly believe can also be a topic as you don’t know who you’re operating with on-line however Zoom can assist every birthday celebration visually see one any other and instills credibility between the events. You’ll additionally inform via mannerisms and the best way an individual speaks (believe your intestine) if it’s a professional alternative or one you must cross on.

4. The task list has tempting cash phrases in it like limitless profits, funding alternatives, fast cash, make cash doing not anything, and many others. When it sounds too just right to be true, it more than likely is. 😉

5. The buyer doesn’t method to pay you in advance via your retainers or programs to your website online. The Digital Assistants I trainer all receives a commission in advance ahead of any paintings begins so if this potential shopper doesn’t need to do this, transfer on, there’ll at all times be any other shopper across the subsequent nook.

6. They received’t pay you by means of commonplace venues like PayPal, Stripe, Western Union, Interac (electronic mail switch), and many others. If anyone says I’ll pay you in Bitcoin, come on, truly? RUN!

7. If the chance has an unprofessional electronic mail cope with (yahoo.com, hotmail.com, gmail.com, and many others.) that’s probably the most first purple flags you’ll see. Be certain their electronic mail cope with (title@area.com) is in it as a way to move take a look at their website online and be informed extra about them via their website online. In the event that they don’t have a website online but (perhaps since you are construction one for them) then no less than get hyperlinks to their social networks to creep them somewhat and ensure they’re professional.

1. Grammatical/sloppy mistakes within the task list. That’s a large signal to me that it’s a role rip-off as execs show pride in how they provide themselves. But even so if anyone may just even accurately spell easy phrases proper of their task list this isn’t the high-end shopper I need to paintings for.

9. Be careful for MLMs, community advertising corporations, and a few new startups as those typically aren’t the income flow maximum Digital Assistants are in search of both despite the fact that now not essentially scams. You’ll be capable of spot those as a result of they’ll need to pay you by means of fee or % of gross sales. Most often, community advertising corporations need to personal message you to let you know extra in regards to the alternative which isn’t a role list in the end.

10. And don’t fall for the ones unhappy emails or messages from a web based prince who wishes your assist or else one thing unhealthy goes to occur…BEWARE!

11. Oh, and when the pay is just superb for little effort to your section? It’s more than likely a rip-off. For instance, they need to pay you $5,000K a month to do not anything however resolution a telephone or do a very simple job somebody may just do this takes up little time if any, it’s a rip-off. If it sounds too just right to be true, IT IS!

12. Final however maximum necessary...In finding out the whole lot about your prospect by means of investigating and finding out up to you’ll be able to about them. Creep them on-line with out it being horrifying stalking. 😉 And in case your investigation doesn’t upload up. neatly, RED FLAG! For instance, in the event that they don’t have a web based presence like a website online or their social networking profiles are imprecise or created inside the remaining month/two then it’s perhaps a rip-off. Google is your pal too when doing all of your investigation simply kind “rip-off, title of individual/corporate/electronic mail” and if somebody else has had problems with this individual it occasionally displays up in Google.

After all, please pay attention in your instincts as YOU, and ONLY YOU grasp what you are promoting in hand. When you’ve got a intestine feeling in any respect a few task list to rent a Digital Assistant then you want to run via this tick list I’ve given you and notice if any purple flags rise up. And if any do, it’s perhaps a SCAM.

Don’t be so DESPERATE to LAND THAT FIRST CLIENT that you simply turn into VULNERABLE to SCAMS!

Take a look at our busy Digital Assistant task board. Being a tightly knit group you’ll in finding much less festival at our community so it’s a really perfect venue to land that first shopper.

To assist different Digital Assistants steer clear of task list scams please percentage your enjoy within the feedback beneath.

Rising up, I may just devour or drink no matter I sought after and not achieve a pound. The phrase workout was once now not in my dictionary as I used to be naturally tremendous skinny. So scrawny skinny that…

• relations would make remarks to my oldsters to get me to a physician.
• my physician had my mother sneak uncooked eggs into my milkshakes to assist me achieve weight.
• pals had no sympathy for my cries to seek out denims that will are compatible me (measurement 0 was once method too large).
• I left the maternity ward after having my first kid weighing a measly 105 lbs.

I liked being thin, who wouldn’t?

Then menopause struck!  (I additionally surrender smoking round then too however that’s some other tale).

AND I received 45 additional kilos over the following couple of years.

I had to get started an workout regime however had no inspiration.

Which were given me considering whats up my husband has participated in over 30 marathons to not point out performed the Ironman three times! If he may just do all that, on the very least, I may just stroll day by day on my unused treadmill.

So as to encourage me not to surrender on my day by day challenge to stroll, I laced the partitions round my treadmill together with his marathon posters, medals, and his prized framed Ironman pics.

Now once I’m considering I will’t stroll some other 5 mins up this incline as it’s killing me, I’ve his marathon memorabilia in my face cheering me on to complete my day by day stroll.

AND GUESS WHAT???

I’ve been strolling day by day now for just about 3 weeks!

I’ve already misplaced 3 kilos and if I stay this up I’ll be backpedal to my thin ole’ self very quickly in any respect.

(Sign up for my Fb Health Staff to listen to extra about my health adventure)

INSPIRATION was once ALL I wished!

That’s all we want to achieve success in trade too, some inspiration. Purpose working a trade isn’t at all times as simple as consuming salt and vinegar chips. 😉

As an entrepreneur, you realize complete neatly how the day by day grind and duty of running your small business, can create power that calls for you to hold the entire weight of it squarely for your shoulders.

Oftentimes when this happens, all people can use slightly inspiration that may select us up in addition to refocus us every now and then like those.

What evokes you to paintings on your small business? I’d love to grasp, do you…

• need to repay your loan in 202X?
• love operating from house together with your youngsters to your sightline?
• love to give a contribution financially to the family?
• benefit from the freedom to paintings every time you need?
• love touring so paintings exhausting so you’ll play exhausting?

What’s it that evokes you to paintings on your small business?

I’d love to grasp so inform me in a single sentence beneath what your inspiration is to paintings on your small business.

And in case you don’t know what evokes you, perhaps you will have to give that some concept this week reason Inspiration = Good fortune. 😉

AND JUST LIKE THAT …

I realized how lengthy 5 days may also be.

For people that don’t know who TELUS is, they’ve been my web supplier for the previous 25 years.

And with my web down, I had some time beyond regulation on my arms this week. So, I discovered that I’ve paid TELUS over $52,000 ($150-$250/month X 300+ months) for my web services and products for my trade.

WOW! That’s a faithful long-time consumer wouldn’t you assert? I’d like to have shoppers like this in my Digital Assistant trade.

I didn’t actually have a locked-in contract with TELUS and easily paid on a per month foundation. I caught with them reason they have been all the time there for me with superior web services and products to stay my trade working. They made me cash!

Positive, there have been technical problems at times. However TELUS was once all the time on most sensible of it, taking duty to get my trade again up and working on-line. Their loyalty group would even cross that further mile when my services and products have been down. Like, make amends for any downtime. Be it financial reimbursement to my invoice or including perks like limitless WIFI to my plan.

I used to be a long-time unswerving buyer to them AND JUST LIKE THAT…

SUNDAY: A TELUS technician arrives at my house as my Wi-Fi was once sketchy and made my TV pixelate which was once nerve-racking. He solved this preliminary drawback. YAY! He stated to textual content him if I’ve any problems and he’ll be proper again to mend no matter is happening.

My Ideas: Hmmm, I felt particular. The loyalty group at TELUS diminished my annual billing to part worth as reimbursement for my pixelating problems.

MONDAY: Aroused from sleep and Web is down once more. That still supposed no TV.

My Ideas: YIKES! No TV? That supposed no hockey night time TV video games for my hubby. Somebody from Canada will relate to my night time forward. A laugh it wouldn’t be. 😉

After my hub was once off to paintings, I texted the TELUS technician like he stated to do however were given no reaction. I even referred to as him and left a message simply in case he didn’t get my texts. In the end, round midday, I phoned TELUS head administrative center. I used to be placed on cling for round 50 mins being attentive to a tragic loop of the way the present Covid Omicron wave has affected helpdesk wait instances. The place was once that upbeat tune I so wanted presently?

In the end, I am getting thru to a TELUS rep and get every other technician booked the following day to return to mend my web. YAY!

TUESDAY: No display for a technician. Wasted hours on cling to TELUS these days. Nonetheless no Wi-Fi.

My Ideas: I’m freezing! Forgot that my Honeywell thermostat was once hijacked via an app that calls for Wi-Fi. Spent 42 needless mins attempting to determine find out how to get started my furnace (like within the just right ole days sooner than the web). Ended up plugging in a heater to heat my ft.

WEDNESDAY: TELUS technician arrives and I admit he made an effort. He fastened my web 4 instances that day. However assume he were given ill n’ uninterested in my hourly texts to return again and connect once more so he gave up. In the end, he driven my drawback onto the following TELUS tech tier telling me I’d be listening to from them the following day morning with a brand new appointment time.

My Ideas: Pissed off that Alexa couldn’t listen me inform her to show at the again deck lighting. Oh how I leave out you Alexa!

THURSDAY: Attempted to amuse myself baking as I waited all day for a brand new appointment with every other technician. I should have spent 4 hours on cling these days looking to get any motion. TELUS dropped the ball.

My Ideas: Annoyed and feeling fats! It’s now Thursday night time, no web repair from TELUS. All I’ve accomplished these days is including 2 kilos to my hips consuming all the ones sweets I baked.

FRIDAY: 6 days now offline!

My Ideas: PISSED! Such a lot time wasted and cash misplaced in my trade being offline now for nearly every week.

Nonetheless no appointment setup from TELUS. No longer even a follow-up name. 🙁

AND JUST LIKE THAT…

I picked up the telephone and referred to as SHAW (TELUS’s #1 competitor).

AND via 3 pm that Friday a cheery SHAW technician had left my house. Leaving me with limitless Wi-Fi knowledge plan 20X quicker than I had sooner than PLUS General TV with over 120 channels.

MY Ideas: BONUS! And concerned with a less expensive worth than what TELUS introduced me as reimbursement for my troubles final Sunday.

For my VA geek friends available in the market, take a look at the variation in velocity from one supplier to the opposite…

BEFORE with TELUS:

 

AFTER with SHAW:

 

That’s virtually 20X quicker web velocity. AWESOME!!!!!!!!
Take a look at your web velocity right here.

So what’s the purpose of my tale?

Neatly for ME, it was once tremendous useful treatment sharing my tale and getting it out of my device so thank you for listening LOL! I really like the fortify of my VA friends who helped me stay all of it in combination throughout harder trade instances. It’s the most important in your sanity to have the fortify of others who perceive running from house isn’t all that and a bag of chips.

Talking of Make stronger: Our VAinsiders Staff Training & Make stronger consultation canceled this previous week is rescheduled for Wednesday, February second at 3pm PT. Watch your e mail for complete main points and hyperlink. I really like the friendship and fortify I’ve with my VAinsiders who’re all the time there for me thru thick and skinny. I don’t know what I’d do with out you! You don’t need to run your small business feeling on my own.

You can even have training and fortify via CLICKING HERE to develop into a VAinsider member.

Sign up for now sooner than the associated fee is going up in February.

Again to the purpose of my tale…

However for YOU, as a Digital Assistant, it’s a just right reminder to all the time be certain your shoppers are doing the HAPPY DANCE via…

• Striking your consumer’s wishes FIRST in your small business.
• Being accountable. Don’t drop the ball when they want you essentially the most.
• Taking note of your consumer and assembly their wishes and expectancies.
• Having robust communique techniques in position.
• Following up frequently together with your shoppers on a constant foundation.
• Going that further mile when problems do stand up.

Else you’ll be similar to TELUS > Shedding a faithful $52K consumer to their competitor SHAW.

UPDATE: it’s Tuesday (10 days later) and TELUS has nonetheless no longer gotten again to me. They don’t actually have a clue I’ve left them but. Wager it’s as much as me to name them and cancel my services and products.

I’d love to listen to your ideas about my weblog publish so please percentage your feedback under.

Wishing you all a tech-free week forward my VA friends! 😉

Tawnya Sutherland

If you happen to’re a Digital Assistant and feature a large number of one-time initiatives that don’t turn out to be long-term purchasers, it is very important have a look at how you might be providing your products and services and advertising them. In case your purchasers are glad along with your paintings however don’t contract with you longer term, or incessantly ask you to do one-off initiatives on the ultimate minute, there could also be one thing you’ll do in relation to your VA advertising plan to get rid of this factor.

Set the Tone for No longer Taking Ultimate-Minute One-Time Initiatives

When somebody contacts you for a one-off undertaking, it’s necessary that you are taking it if it’s one thing you do neatly and you’ve got the time to do it. On the other hand, you don’t wish to appear too desperate to tackle one-time initiatives. You need to mention one thing to the impact of…

“Usually I don’t do one-time initiatives however this appears to be like fascinating so I can make an exception if my availability works along with your timeline.”

Set Up Digital Assistant Applications to Keep “In-Line”

While you ship the one-time undertaking, be sure you supply a decision to motion to provide your buyer an opportunity to stick in line for long term initiatives via putting in a per thirty days contract. Remind them about how lucky you had been so as to do that undertaking for them because of a cancelation or different explanation why for a gap to your agenda, and the way that may now not occur someday. Give them a cut price to your Digital Assistant products and services for buying a suite per thirty days contract.

Beneath Promise and Over Ship

In reality, should you do nice paintings, are in a position to take rate, and blows your consumer’s thoughts, you might be very more likely to finally end up with a long-term contract with that consumer. On the other hand, it’s possible you’ll want to take some additional steps to get there.

Interview Shoppers to Resolve Long run Wishes

When speaking to the buyer about their one-time undertaking, make sure you communicate to them about their complete trade. Ask main questions that inspire them to talk about with you the kind of initiatives that they do frequently so to determine their long term wishes.

Focal point on Development Relationships

Keep in mind that each and every consumer is greater than a paycheck. Each consumer may be a human being who most probably values relationships over the paintings. It’s as much as you to determine tips on how to construct that courting in order that they wish to name on you each and every time they’ve a undertaking inside of your area of interest to finish, and the place they believe your recommendation sufficient to have ongoing initiatives for you on a per thirty days foundation.

Establish What You Can Do to Fill Long run Wishes

After your session, and whilst running at the one-time undertaking, take into accounts how you’ll pitch them a freelance that solutions their long term wishes in some way that you’re the one that is doing all of the initiatives and so they don’t rent somebody else on the ultimate minute, or worse, ask you to mend somebody else’s errors.

Make Them an Be offering They Can’t Refuse

Whilst you end the one-time undertaking, it’s time to lead them to an be offering they are able to’t refuse via permitting them to know the stuff you recognized that they want to be executed frequently that you’ll maintain. Ship them a suggestion and ask for a solution.

All the time Apply Up

Other folks get in point of fact busy and so they imply to observe up however they simply get tied up of their paintings. Simply because somebody doesn’t get again to you in an instant doesn’t imply they don’t wish to paintings with you; it’s going to imply that they just were given busy. You want to observe up with them to provide to take that paintings off their plate to liberate their time.

Be mindful to focal point your entire correspondence with the buyer on what you’ll do to make their lives more uncomplicated, make their trade run smoother, assist them keep away from issues and so on. It’s all about them, now not you. In the event that they get that from their interactions with you, they’re very more likely to rent you for a long-term contract. However, you will have to ask for it.

Digital Assistants, how have you ever transformed a one-time undertaking consumer to a long-term consumer?

Fast Tip:

The most productive position to seek out longer term purchasers is thru a credible and busy digital assistant activity board just like the VAinsiders Membership