SHAW vs. TELUS Overview. Opting for the Proper Web Supplier.

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AND JUST LIKE THAT …

I discovered how lengthy 5 days will also be.

For people that don’t know who TELUS is, they have got been my web supplier for the previous 25 years.

And with my web down, I had some time beyond regulation on my palms this week. So, I determined to determine how a lot I’ve paid TELUS spending the previous 25 years with them. I might by no means have imagined it nevertheless it used to be over $52,000 ($150-$250/month X 300+ months) for web products and services for my trade.

WOW! That’s a long-time unswerving shopper wouldn’t you are saying? I’d like to have purchasers like this in my Digital Assistant trade.

I didn’t actually have a locked-in contract with TELUS and easily paid on a per thirty days foundation. I caught with them reason they had been all the time there for me with superior web products and services to stay my trade operating. They made me cash!

Positive, there have been technical problems at times. However TELUS used to be all the time on most sensible of it, taking accountability to get my trade again up and operating on-line. Their loyalty staff would even cross that additional mile when my products and services had been down. Like, catch up on any downtime. Be it financial repayment to my invoice or including perks like limitless WIFI to my plan.

I used to be a long-time unswerving buyer to them AND JUST LIKE THAT…

SUNDAY: A TELUS technician arrives at my house as my Wi-Fi used to be sketchy and made my TV pixelate which used to be hectic. He solved this preliminary downside. YAY! He mentioned to textual content him if I’ve any problems and he’ll be proper again to mend no matter is happening.

My Ideas: Hmmm, I felt particular. The loyalty staff at TELUS reduced my annual billing to part worth as repayment for my pixelating problems.

MONDAY: Aroused from sleep and Web is down once more. That still intended no TV.

My Ideas: YIKES! No TV? That intended no hockey evening TV video games for my hubby. Any person from Canada will relate to my evening forward. A laugh it wouldn’t be. 😉

After my hub used to be off to paintings, I texted the TELUS technician like he mentioned to do however were given no reaction. I even referred to as him and left a message simply in case he didn’t get my texts. After all, round midday, I phoned TELUS head place of job. I used to be placed on hang for round 50 mins being attentive to a tragic loop of the way the present Covid Omicron wave has affected helpdesk wait occasions. The place used to be that upbeat tune I so wanted presently?

After all, I am getting via to a TELUS rep and get any other technician booked the following day to return to mend my web. YAY!

TUESDAY: No display for a technician. Wasted hours on hang to TELUS as of late. Nonetheless no Wi-Fi.

My Ideas: I’m freezing! Forgot that my Honeywell thermostat used to be hijacked through an app that calls for Wi-Fi. Spent 42 needless mins making an attempt to determine easy methods to get started my furnace (like within the excellent ole days sooner than the web). Ended up plugging in a heater to heat my feet.

WEDNESDAY: TELUS technician arrives and I admit he made an effort. He fastened my web 4 occasions that day. However suppose he were given unwell n’ bored with my hourly texts to return again and attach once more so he gave up. After all, he driven my downside onto the following TELUS tech tier telling me I’d be listening to from them the following day morning with a brand new appointment time.

My Ideas: Frustrated that Alexa couldn’t pay attention me inform her to show at the again deck lighting. Oh how I omit you Alexa!

THURSDAY: Attempted to amuse myself baking as I waited all day for a brand new appointment with any other technician. I will have to have spent 4 hours on hang as of late looking to get any motion. TELUS dropped the ball.

My Ideas: Annoyed and feeling fats! It’s now Thursday evening, no web repair from TELUS. All I’ve completed as of late is including 2 kilos to my hips consuming all the ones candies I baked.

FRIDAY: 6 days now offline!

My Ideas: PISSED! Such a lot time wasted and cash misplaced in my trade being offline now for nearly per week.

Nonetheless no appointment setup from TELUS. No longer even a follow-up name. 🙁

AND JUST LIKE THAT…

I picked up the telephone and referred to as SHAW (TELUS’s #1 competitor).

AND through 3 pm that Friday a cheery SHAW technician had left my house. Leaving me with limitless Wi-Fi knowledge plan 20X quicker than I had sooner than PLUS General TV with over 120 channels.

MY Ideas: BONUS! And excited by a inexpensive worth than what TELUS presented me as repayment for my troubles closing Sunday.

For my VA geek friends available in the market, take a look at the variation in velocity from one supplier to the opposite…

BEFORE with TELUS:

 

AFTER with SHAW:

 

That’s virtually 20X quicker web velocity. AWESOME!!!!!!!!
Take a look at your web velocity right here.

So what’s the purpose of my tale?

Smartly for ME, it used to be tremendous useful remedy sharing my tale and getting it out of my gadget so thank you for listening LOL! I like the reinforce of my VA friends who helped me stay all of it in combination all over more difficult trade occasions. It’s a very powerful for your sanity to have the reinforce of others who perceive running from house isn’t all that and a bag of chips.

Talking of Beef up: Our VAinsiders Crew Training & Beef up consultation canceled this previous week is rescheduled for Wednesday, February 2d at 3pm PT. Watch your e-mail for complete main points and hyperlink. I like the friendship and reinforce I’ve with my VAinsiders who’re all the time there for me via thick and skinny. I don’t know what I’d do with out you! You don’t need to run your small business feeling on my own.

You can too have training and reinforce through CLICKING HERE to transform a VAinsider member.

Sign up for now sooner than the cost is going up in February.

Again to the purpose of my tale…

However for YOU, as a Digital Assistant, it’s a excellent reminder to all the time be certain that your purchasers are doing the HAPPY DANCE through…

  • Striking your shopper’s wishes FIRST in your small business.
  • Being accountable. Don’t drop the ball when they want you probably the most.
  • Paying attention to your shopper and assembly their wishes and expectancies.
  • Having sturdy conversation techniques in position.
  • Following up continuously together with your purchasers on a constant foundation.
  • Going that additional mile when problems do stand up.

Else you’ll be similar to TELUS > Dropping a faithful $52K shopper to their competitor SHAW.

UPDATE: it’s now Tuesday (10 days later) and TELUS has nonetheless no longer gotten again to me with a technician or perhaps a stick to up name. I’m dreading spending hours on hang to cancel my products and services with them.

I’d love to listen to your ideas about my weblog submit so please proportion your feedback under.

Wishing you all a tech-free week forward my VA friends! 😉

Tawnya Sutherland



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The way to Spot On-line Process Scams as a Digital Assistant

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How to Spot Online Job Scams as a Virtual Assistant

In case you are a Digital Assistant who WANTS MORE CLIENTS however doesn’t like having to put in force a advertising plan to get a brand new shopper then this weblog submit is for you.

Some of the best techniques for Digital Assistants to land a brand new shopper is throughout the more than a few task forums you’ll in finding on-line the place it’s simple to seek for paintings from the relaxation of your own home. This implies you don’t must spend hours finding out how one can marketplace what you are promoting.

There are literally thousands of other task forums in the market these days like freelancing web pages, Fb teams, LinkedIn task searches, Certainly, Craigslist or networking organizations.

You need to even select to pay to have get admission to to high quality Digital Assistant jobs at our personal club particularly for VAs and get the roles offered to you on a silver platter. 😉

WHEREVER you select to search for paintings as a Digital Assistant you want to concentrate on on-line task scams and how one can spot them.

Consistent with Flexjobs contemporary annual survey it discovered that greater than 80% of task seekers document being on guard or very desirous about scams on different task forums. Consistent with the similar survey, virtually 20% of task seekers were a sufferer of a role rip-off (up from 13% in 2016), with 22% of task seekers realizing someone who has been sufferer of a role rip-off.

So, what’s that pronouncing? It’s announcing that like 3% of all make money working from home task listings are official. Best 3%. The remaining are scams. In order that’s why I need to communicate to you about those scams right here these days to be able to know what the purple flags are and how one can acknowledge them.

Listed below are the Pink Flags you must glance out for…

  1. The potential shopper asks in your monetary or private information (Credit score Card, SSN/SIN, delivery date, financial institution information, and many others.). DON’T EVER give this sort of data out to somebody as it’s personal in your eyes handiest.
  1. The task posting needs you to pay or make investments your personal cash $$$ to get got to work with them. Examples are: Pay a coaching rate to get began, ship you a test/cheque to deposit or money and switch to any other account, turn into a thriller consumer, have you ever purchase device, apparatus or work-related stuff, and many others.). You must by no means must fork out your personal cash for any task posting. RUN!
  1. You’re introduced the task in an instant with out the potential shopper getting to grasp you higher. For instance, the buyer prospect will message or electronic mail you announcing “You’ve were given the task!” however they haven’t even vetted you but. Through that I imply they haven’t checked you out and were given to grasp anything else about you. At all times get on a Zoom name to assist weed out somebody who’s perhaps looking to cover their id as a result of they’re web hosting a rip-off. This present day everybody makes use of Zoom as a verbal exchange device. Whilst you paintings nearly believe can also be a topic as you don’t know who you’re operating with on-line however Zoom can assist every birthday celebration visually see one any other and instills credibility between the events. You’ll additionally inform via mannerisms and the best way an individual speaks (believe your intestine) if it’s a professional alternative or one you must cross on.
  1. The task list has tempting cash phrases in it like limitless profits, funding alternatives, fast cash, make cash doing not anything, and many others. When it sounds too just right to be true, it more than likely is. 😉
  1. The buyer doesn’t method to pay you in advance via your retainers or programs to your website online. The Digital Assistants I trainer all receives a commission in advance ahead of any paintings begins so if this potential shopper doesn’t need to do this, transfer on, there’ll at all times be any other shopper across the subsequent nook.
  1. They received’t pay you by means of commonplace venues like PayPal, Stripe, Western Union, Interac (electronic mail switch), and many others. If anyone says I’ll pay you in Bitcoin, come on, truly? RUN!
  1. If the chance has an unprofessional electronic mail cope with (yahoo.com, hotmail.com, gmail.com, and many others.) that’s probably the most first purple flags you’ll see. Be certain their electronic mail cope with (title@area.com) is in it as a way to move take a look at their website online and be informed extra about them via their website online. In the event that they don’t have a website online but (perhaps since you are construction one for them) then no less than get hyperlinks to their social networks to creep them somewhat and ensure they’re professional.
  1. Grammatical/sloppy mistakes within the task list. That’s a large signal to me that it’s a role rip-off as execs show pride in how they provide themselves. But even so if anyone may just even accurately spell easy phrases proper of their task list this isn’t the high-end shopper I need to paintings for.
  1. Be careful for MLMs, community advertising corporations, and a few new startups as those typically aren’t the income flow maximum Digital Assistants are in search of both despite the fact that now not essentially scams. You’ll be capable of spot those as a result of they’ll need to pay you by means of fee or % of gross sales. Most often, community advertising corporations need to personal message you to let you know extra in regards to the alternative which isn’t a role list in the end.
  1. And don’t fall for the ones unhappy emails or messages from a web based prince who wishes your assist or else one thing unhealthy goes to occur…BEWARE!
  1. Oh, and when the pay is just superb for little effort to your section? It’s more than likely a rip-off. For instance, they need to pay you $5,000K a month to do not anything however resolution a telephone or do a very simple job somebody may just do this takes up little time if any, it’s a rip-off. If it sounds too just right to be true, IT IS!
  1. Final however maximum necessary...In finding out the whole lot about your prospect by means of investigating and finding out up to you’ll be able to about them. Creep them on-line with out it being horrifying stalking. 😉 And in case your investigation doesn’t upload up. neatly, RED FLAG! For instance, in the event that they don’t have a web based presence like a website online or their social networking profiles are imprecise or created inside the remaining month/two then it’s perhaps a rip-off. Google is your pal too when doing all of your investigation simply kind “rip-off, title of individual/corporate/electronic mail” and if somebody else has had problems with this individual it occasionally displays up in Google.

After all, please pay attention in your instincts as YOU, and ONLY YOU grasp what you are promoting in hand. When you’ve got a intestine feeling in any respect a few task list to rent a Digital Assistant then you want to run via this tick list I’ve given you and notice if any purple flags rise up. And if any do, it’s perhaps a SCAM.

Don’t be so DESPERATE to LAND THAT FIRST CLIENT that you simply turn into VULNERABLE to SCAMS!

Take a look at our busy Digital Assistant task board. Being a tightly knit group you’ll in finding much less festival at our community so it’s a really perfect venue to land that first shopper.

To assist different Digital Assistants steer clear of task list scams please percentage your enjoy within the feedback beneath.



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Seeking to Win the Amazon Purchase Field? What It Way and Why It Issues

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Of a majority of these, it’s buyer enjoy metrics that topic maximum: Order Defect Fee, Cancellation Fee, and Past due Cargo Fee. The decrease they’re, the easier. Additionally, dealers who go for FBM should building up a couple of months’ value of process, so their gross sales and metrics building up.

 

3. Value

 

Value isn’t the entirety. However a unmarried value trade may cause the Amazon Buy Box to modify to every other vendor or disappear altogether. There are a couple of fundamental laws and insurance policies dealers should observe once they listing on Amazon to keep away from pricing problems, Purchase Field suppression, and delays:

  • The cost can’t be too prime or deceptive (e.g., multi-pack or package deal is dearer than the person devices), according to the Amazon Fair Price Policy.
  • You’ll be able to’t ‘repair’ the associated fee by way of convening with fellow dealers to stay it prime, because the Seller Code of Conduct warns.
  • You’ll be able to’t trade your costs too regularly. There’s a day by day cap on price updates. Transcend it, and also you’ll get the 8182 error code to your feed.
  • Value adjustments don’t normally move reside in an instant. With Sellery and BuyBoxBuddy, you’ll be able to push your value adjustments via immediately, prior to competition also have time to make their adjustments.

 

7 Tactics to Spice up Your Amazon Purchase Field Share

 

Amazon provides an overly useful listing of Best Practices for Buy Box Eligibility. However eligibility doesn’t ensure possession. If you wish to spice up your probabilities of profitable the Amazon Purchase Field, get started with those easy guidelines:

 

1. Transfer Achievement Channel

 

Switching to FBA is the best way for brand spanking new and small dealers to circumvent gross sales quantity and function necessities. Likewise, switching to SFP brings you upper up within the eligibility funnel. Be aware that there’s a waitlist for SFP programs.

 

2. Exchange Product Condition

 

Taking into consideration that there’s no ‘Used’ Purchase Field for third-party dealers of non-media pieces, believe the chance of marketing new pieces simplest. It’s good to additionally glance into more secure packaging, storing, dealing with, and delivery choices.

Should you promote media pieces, take a look at in case your pieces qualify as collectible, see if shrink wrapping is an possibility, and don’t hesitate to downgrade an merchandise from ‘New’ to ‘Like New’, if it’s a viable possibility.

 

3. Stay Costs in Take a look at

 

You stand no probability of pricing your pieces competitively by way of hand, until you haven’t any competition in any respect. And the use of the most costly repricing tool available on the market isn’t any make it possible for you gained’t be dragged into value wars.

It’s particularly tough should you plan to promote across the world. Even supposing you’ve ported your listings with BIL, you won’t even function because the Purchase Field winner to consumers on different venues should you tweak the associated fee. Checking out costs and checking Purchase Field possession manually is a taxing process.

 

4. Try for High

 

Switching to FBA or SFP isn’t almost about the achievement channel or the loose customer support. It’s additionally concerning the High badge. It reels in High individuals and boosts gross sales volumes, which feeds into your persisted Purchase Field eligibility. It’s additionally a pull issue for Amazon business aggregators.

 

5. Streamline Your Stock

 

You’ll be able to’t win or stay the Purchase Field should you run out of inventory. A just right stock control instrument will notify you no longer when inventory ranges drop, however a number of days upfront, so you could have time to fill up. A just right instrument will make a choice the most efficient time to provide you with a warning according to gross sales forecasts.

 

6. Track Your Metrics

 

Now not everybody has the time, persistence, or sources to observe, forecast, and reinforce efficiency signs day by day. One possibility is to outsource this aspect of your operations. With products and services like our Account Health Monitoring, there’s all the time an additional pair of eyes, staring at your metrics across the clock.

 

7. In finding Feedback

 

Dealer authority is a significant factor in Purchase Field possession. Comments rating, responsiveness, gross sales historical past – all of them topic. When you have connections to your product class, ask about your category-specific gross sales quantity Then work out what number of gross sales you want to have prior to you intend and funds on your comments request campaign.

 

How BuyBoxBuddy Can Assist You With the Purchase Field

 

You’ll be able to call to mind BuyBoxBuddy as your spouse in … High. It brings in combination repricing, stock control, and achievement equipment in order that you simplest want this one instrument for all of your operations. With it, you maximize your Purchase Field possession due to options like those:

  • Good Lists designed particularly to turn Purchase Field alternatives, just like the Amazon Purchase Field Share filter out.
  • Stock signals for fast choices according to real-time gross sales information from devoted Good Lists.

 

 

That’s it for now, however please sign up for us once more for our subsequent put up within the collection, the place we delve deeper into problems like Amazon Purchase Field share, rotation, eligibility assessments, and easy methods to win the Purchase Field on Amazon with out attempting too onerous.



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Corporate Tradition and the Nice Resignation: 4 Issues to Know When Hiring and Protecting Best Ability

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With the Nice Resignation disrupting the present hiring local weather, corporate tradition is extra vital than ever in attracting new proficiency and preserving present workers. In step with a contemporary US Bureau of Exertions Statistics survey, 24 million American citizens left their jobs between April and September 2021, with poisonous administrative center tradition being cited as a key reason why for departure. As founder and CEO of Betts, a national generation and recruitment products and services company for revenue-generating (gross sales, buyer good fortune and advertising) roles, I’ve spotted that proficiency is on the lookout for the fitting corporate tradition to deal with the will for flexibility and higher work-life steadiness, which arose on account of far flung or hybrid places of work established all through the pandemic.

Listed here are 4 key methods for making improvements to corporate tradition and preserving most sensible proficiency, each with potential and current workers: 

Use talent-forward hiring methods. The 2 greatest issues proficiency is prioritizing are work-from-home or hybrid administrative center flexibility and reimbursement and fairness commensurate with enjoy. They’re searching for out alternatives that may give them these items and supply a greater work-life steadiness. Firms give you the chance to cater to those calls for, or proficiency will take positions with corporations that do be offering those advantages and extra.

Glance past talent set when hiring. Maximum corporations have a well-developed coaching program in position to be sure that new hires are up to the mark at the abilities required to do their jobs. We’ve spotted an higher emphasis on persona, coachability, engagement and humility in new applicants all through the interview procedure. Group dynamics and camaraderie are essential in keeping up a favorable corporate tradition, so when hiring new crew individuals, it’s vital to take those extra non-public characteristics into account along with comparing their technical talent set.

PREMIUM CONTENT: North The united states Interior Workforce Survey 2022: Far flung Paintings Occurrence, Personal tastes, and The way to Enhance It

Pay attention to the wishes of present workers. Keeping up a device for constant administrative center worker comments is a huge a part of this technique. It’s important to succeed in out to the prevailing worker base with a view to immediately find out about corporate adjustments that they want to see. Put in force them in the event that they make sense. Make those necessities your most sensible precedence. On the subject of worker critiques, consistency could also be very important. Stick with a agenda, whether or not quarterly, semi-annually or annually, in order that workers know they are able to depend on those alternatives to offer precious comments. This agenda, along with the famous sure exchange that stems from those critiques, will lend a hand to create a thriving corporate tradition and build up worker retention.

Prioritize the well-being and well being of workers. We’re seeing a vital build up in attrition amongst our spouse corporations. With far flung and hybrid running unexpectedly turning into the norm, it may be difficult for staff to split the 2 environments. Employers must settle for duty for facilitating this separation of domestic and paintings environments, because it’s very important to trade productiveness and worker well-being. At Betts, we’ve achieved this in a myriad of how which are translatable to different place of work communities. To steer clear of fatigue, corporations can inspire groups to take breaks right through the day and dangle “no Zoom” assembly days, or most likely prioritize Wellness Wednesday, which permits workers to get out and workout to maintain their bodily well being, in addition to offering a versatile time-off coverage and well being and wellness and holiday stipends that inspire folks to recharge and create that separation from paintings and residential. Total, workers want to pay attention from their employers that it’s appropriate to take breaks and disconnect with a view to maintain themselves.

Total, the Nice Resignation is one thing that shouldn’t be feared, however fairly embraced, as this shift brings sure alternatives for each proficiency on the lookout for their subsequent place and firms taking a look to welcome new crew individuals on board. Moreover, it gives corporations the danger to innovate and impact sure adjustments to corporate tradition that may result in worker retention and persisted corporate-wide good fortune.

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Unemployment Tax Hikes at the Horizon?

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What Unemployment Loans Coming Due Approach for Staffing

When the pandemic first hit the USA and industry as standard got here to a screeching halt, unemployment soared to excessive ranges. , an important a part of the inhabitants was once depending on larger unemployment advantages and for longer than the standard 26 weeks.

That more cash needed to come from someplace. And it got here, and went, in no time — leaving industry homeowners in some spaces to pick out up the slack later.

After state finances have been burnt up, 22 states needed to depend on Name XII federal loans to borrow finances. And whilst the loans have been to begin with interest-free, they started to accrue curiosity in September of 2021. Now, 10 states – California, Colorado, Connecticut, Illinois, Massachusetts, Minnesota, New Jersey, New York, Pennsylvania and Texas – nonetheless owe roughly $40 billion plus curiosity.

For staffing homeowners in the ones states, this may imply attainable unemployment tax hikes. To lend a hand, we’ll take you via how the unemployment tax machine works, what the approaching repayments imply to your state and what you’ll be able to do to arrange your staffing industry.  

How Unemployment Taxes Paintings

The tax machine at the back of unemployment finances and advantages is a two-tiered machine. You may have the federal tax, which finances the management of advantages, after which a state tax, which will pay the advantages issued to staff.

Usually, state finances are replenished through charging employers quite a lot of quantities of unemployment taxes. The top class quantities are according to the full well being of the unemployment insurance coverage consider fund and what’s referred to as an “enjoy price.” The enjoy price is decided through components like:

  • Payroll dimension
  • Trade
  • Wages topic to premiums
  • How a lot the employer claimed in earlier years

However the previous two years were the rest however conventional. And with state finances depleted and loans coming due, states are hanging the load on companies to pay it again.

PREMIUM CONTENT: March 2022 US Jobs Document

How States Pay off the Name XII Loans

States will normally pay off the Name XII advances through having upper unemployment taxes. Companies must plan for the upper expected prices of unemployment taxes, and that places the onus on companies like staffing companies, that have already been hit exhausting through financial hardships because of the pandemic.

Coming Due in November

If the ten states fail to pay again the federal government through November 10, 2022, the FUTA (Federal Unemployment Tax Act) tax price will mechanically build up through 0.3% for all of the calendar 12 months. And states also are expanding their SUI (State Unemployment Insurance coverage) charges to compensate as neatly. Colorado, as an example, larger their taxable salary base and larger unemployment insurance coverage premiums in 2022.

What Staffing Corporations Can Do to Get ready

Figuring out that unemployment tax hikes are coming, in particular within the ten states discussed above, staffing companies have a pair choices to stay prices down. Right here are some things you’ll be able to do to mitigate prices:

  • Speak about the anticipated price will increase along with your UI (Unemployment Insurance coverage) claims supervisor.
  • Stay diligent monitor of unemployment claims, together with fraud assessments to filter fraudulent claims.
  • Reconcile SUI tax charges used to pay tax contributions with probably the most not too long ago issued tax price notices to verify correct fee.
  • Audit your receive advantages rate statements and attraction to those who seem unsuitable.
  • Use methods to decrease SUI tax charges like voluntary contributions, joint account formation, detrimental write-off bills, payroll variation elections, and so forth. Notice that those will likely be state-specific.

The base line for staffing companies in those states is to stay diligent monitor of what’s taking place so you’ll be able to get ready for attainable unemployment tax hikes forward.

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